Frequently Asked Questions
Product
Halcyon Lighting is a Wholesale distributor and does not sell direct to the public. For assistance with lighting plans, pricing or product availability please contact an Electrician. For Trade Professionals, please contact your preferred Electrical Wholesaler.
At Halcyon we’re vertically integrated, enabling us
to deliver better for our customers every step of
the way. With facilities in both the North and
South Island, we’re able to work with agility and
speed. Our local design, assembly and logistics
means that luminaires are delivered direct to our
suppliers without excessive shipping, double
handling, and unnecessary markups.
Big time! We have a wide range of commercial luminaires for all types of applications.
We work with leading manufacturers and source componentry worldwide. We work predominantly with partners in China, Finland & Germany.
The Halcyon Limited Warranty covers manufacturer defects in materials and workmanship for a period of five years from the date of sale. Our warranty does not cover incorrect installations, negligence or misuse.
Location
Yes we have a full showroom at our head offices in East Tamaki, Auckland. However, please note our showrooms are by appointment only and not open to the public.
Check out our stockist’s map to find your nearest Halcyon reseller. The best starting point is to contact your electrician to arrange samples. We have a favourites / project function throughout our website, this can be easily shared with your electrician for further collaboration.
Returns
For end users & home owners, please contact your installer. For Installers/Electricians please get in touch with your Supplier or your Halcyon rep. We stand by our product and will assist our customers in any way possible.
Custom manufactured and Indent products are non-returnable.
